In the context of systems analysis, what are stakeholders?

Stakeholders are defined as individuals or groups who have an interest in the outcome of a project or system. This encompasses a wide range of participants, including end users, customers, project managers, team members, sponsors, and anyone who might be affected by or have an influence on the project. Understanding stakeholders is crucial in systems analysis because their needs and expectations directly impact the design and functionality of the system being developed. Engaging with stakeholders helps ensure that the final product meets user requirements and addresses potential concerns, leading to a more successful outcome.

The other roles listed, such as those responsible for technical support, project managers, and external consultants, play specific functions within a project but do not encompass the broader definition of stakeholders. Stakeholders are more about the interests and influence that various individuals and groups have concerning the project rather than their specific responsibilities.