What technique can be used to gather requirements from users?

Gathering requirements from users is a critical step in the systems analysis and design process, and the use of interviews, surveys, or focus groups provides a structured approach to understanding user needs and expectations.

Interviews allow for in-depth conversations with users to uncover their specific requirements, preferences, and pain points, leading to rich qualitative data. Surveys can reach a wider audience, allowing for quantitative data collection, which can help identify trends and common needs among users. Focus groups bring together a small group of users to discuss their thoughts and experiences, facilitating a dynamic exchange of ideas that can reveal insights that might not emerge in individual interviews or surveys.

This method is particularly effective as it involves direct engagement with users, creating an opportunity for clarification and follow-up questions, which can deepen the understanding of their requirements. It is essential in ensuring that the final system design aligns well with user expectations and enhances usability and satisfaction.